Customer Service applicants have rated the interview process at WD with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at WD as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 100%
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I applied online. I interviewed at WD (Irvine, CA) in Apr 2026
Interview
I applied online and got the email for interview few days after. First interview was quick and smooth and scheduled me for second interview right after. Second interview was with a hiring manager delegate and it was nice, very conversational, mostly was behaviorial questions. After the interview, it was said that the recruiter will reach out and I still haven't heard any feedback from then.
Friendly process. Very professional. Enjoyable experience. I recommend being open and honest: be yourself. Positive experience. Seems like a great place to work. Worth applying for. Good luck if you're applying.