WD Senior Credit Collections Analyst interview questions

The hiring manager got my resume. My former co-worker from a previous employer works for the hiring manager. The Hiring Manager asked my former co-worker how is my SAP skills. My former co-worker told the hiring Manager that I was her SAP system trainer from our previous employer. The Hiring Manager took my skills into consideration and felt I was the perfect fit for the job doing the claims, collections, order release, reconciliations, refund process, issue credit memo and debit memos, and processing claims