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      WM

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      Call Center Representative Interview

      Jan 18, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at WM in Mar 2017

      Interview

      Easy and quick. I applied online and heard back within a month. Went for an unperson interview and heard back within a week. Interview questions were based on resume experiences. Overall a great experience.

      Interview questions [1]

      Question 1

      walk through resume experience
      Answer question
      1

      Other Call Center Representative Interview Reviews for WM

      Call Center Representative Interview

      Apr 11, 2017
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at WM (Phoenix, AZ) in Mar 2017

      Interview

      The first part of the interview process was the phone interview, which went quite well. The interviewer was very pleasant and did not grill me like a lot or other companies seemed to do.

      Interview questions [3]

      Question 1

      Q. What sort of customer service experience do you have? Q. Tell me an experience you had with a customer where you just could not please them? Q How did you handle that situation?
      1 Answer

      Question 2

      Q. How do you handle irate customers?
      1 Answer

      Question 3

      Q. I was asked to do a mock phone call.
      2 Answers
      2