I applied online. I interviewed at WalkMe (Phoenix, AZ) in Mar 2021
Interview
A total of 5 interviews, assessment, and all to not get a job offer! BEWARE: the hiring process takes so much time and effort, be willing to accept a rejection even if you put in too much out of yourself. 1st interview is with recruiter.They ask general questions about background and go over the role. Second, they send you an assesment for you to complete. They want you to install their software so you can try it out. I spent about 3-5 hours learning how to use it and implementing it myself on a website because part of the assesment is to use their software on any website of your choice. The last 4 interviews were back to back 30min each for a total of 2 hours in one day. First two interviews, you meet and interview with people with totally different positions within the company and they go over to ask you questions about your background, scenarios, and about yourself. They also talk about the company.The last two are with technical support supervisors which go over your assessment and the use of the software on the website you chose. What really messed me over was the fact that they never enabled the access on the software needed to even create a decent walk-through! I was limited to 5 steps per walkthrough so by the time I got through the technical interview to show them my walkthrough, it was messy!
Interview questions [1]
Question 1
How would you answer this customer issue? And provide you with a sample issue they are having with software. (They expect you to learn how to use it and provide an answer)
I applied through other source. I interviewed at WalkMe (Bengaluru) in Mar 2026
Interview
The interview process for a Technical Support Engineer role at WalkMe was well structured and moderately challenging. It began with an HR screening followed by a technical round focusing on troubleshooting, and front end web basics, and problem solving scenarios. The hiring manager round emphasized customer handling, communication skills, and real world support cases. The final stage included a panel interview assessing both technical knowledge and cultural fit. Overall, the experience was positive.
Interview questions [1]
Question 1
Can you walk us through how you would troubleshoot a customer issue when their application feature is not working as expected?
I applied online. The process took 1 week. I interviewed at WalkMe (Tel Aviv-Yafo) in May 2025
Interview
Very good and professional. The interview was fair and well-structured. Questions were relevant to the Technical Support role, focusing equally on technical knowledge and soft skills. The interviewer maintained a professional and informative tone.
Interview questions [1]
Question 1
"A customer calls, very frustrated. They state their internet connection is completely down, and they have an important video meeting starting in five minutes. How do you handle this high-stress initial interaction, and what is the very first technical step you take?"
The interview process for a Technical Support Engineer role at most companies, including Adyen or Pelatro Solutions, typically follows these stages
1️⃣ Application & Screening
Submit your resume and cover letter online.
The HR team reviews your application to check if your experience matches the role.
2️⃣ HR/Recruiter Interview (Initial Screening)
A phone or video call with an HR recruiter.
Discussion about:
✅ Your background & experience
✅ Your interest in the company & role
