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      Technical Support Engineer Interview

      May 5, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at WalkMe in Apr 2022

      Interview

      The first interview was pretty much a formality to determine if I was a good fit with my experience and personality. This was the only good part of the interview process. I was then given a task to perform on the WalkMe platform, which I couldn’t start to do not having access. It took over 2 weeks for them to grant me access. I completed the task and submitted it to the recruiter. I was asked my availability for the next interview. I was told to email my availability to a specific person, whom I received a bounce back email stating they weren’t returning to the office for a week. Another recruiter ended up scheduling the interview. I took off work to attend the interview and they sent me an email 15 minutes before to cancel with no explanation, but an apology. They proceeded to schedule an interview on a day and time that I had previous stated I was not available. It doesn’t seem like there’s much organization or communication between departments.

      Interview questions [1]

      Question 1

      Tell me about a time you had a difficult customer interaction and how did you resolve the issue?
      Answer question
      1

      Other Technical Support Engineer Interview Reviews for WalkMe

      Technical Support Engineer Interview

      Mar 27, 2026
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at WalkMe (Bengaluru) in Mar 2026

      Interview

      The interview process for a Technical Support Engineer role at WalkMe was well structured and moderately challenging. It began with an HR screening followed by a technical round focusing on troubleshooting, and front end web basics, and problem solving scenarios. The hiring manager round emphasized customer handling, communication skills, and real world support cases. The final stage included a panel interview assessing both technical knowledge and cultural fit. Overall, the experience was positive.

      Interview questions [1]

      Question 1

      Can you walk us through how you would troubleshoot a customer issue when their application feature is not working as expected?
      Answer question
      1

      Technical Support Engineer Interview

      Dec 11, 2025
      Anonymous Interview Candidate
      Tel Aviv-Yafo
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at WalkMe (Tel Aviv-Yafo) in May 2025

      Interview

      Very good and professional. The interview was fair and well-structured. Questions were relevant to the Technical Support role, focusing equally on technical knowledge and soft skills. The interviewer maintained a professional and informative tone.

      Interview questions [1]

      Question 1

      "A customer calls, very frustrated. They state their internet connection is completely down, and they have an important video meeting starting in five minutes. How do you handle this high-stress initial interaction, and what is the very first technical step you take?"
      1 Answer

      Technical Support Engineer Interview

      Mar 10, 2025
      Anonymous Interview Candidate
      Bengaluru
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at WalkMe (Bengaluru)

      Interview

      The interview process for a Technical Support Engineer role at most companies, including Adyen or Pelatro Solutions, typically follows these stages 1️⃣ Application & Screening Submit your resume and cover letter online. The HR team reviews your application to check if your experience matches the role. 2️⃣ HR/Recruiter Interview (Initial Screening) A phone or video call with an HR recruiter. Discussion about: ✅ Your background & experience ✅ Your interest in the company & role

      Interview questions [1]

      Question 1

      how to deal with customers
      Answer question

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