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      Wayfair

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      General Manager Interview

      Mar 5, 2018
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 2 months. I interviewed at Wayfair (Boston, MA) in Jan 2018

      Interview

      The process included a phone screen after getting in touch with three recruiters, a phone screening, and a series of onsite interviews, including a panel interview. (Timeline: two months.) The process was slow and arduous, seemingly at odds with the company's need to quickly add staff and compete with other firms demanding former McBainGroup consultants. The biggest disappointment for me was the poor design and execution of the candidate experience. The hiring requirements lacked specificity, and the process included too many interviewers at too many levels. Because they lacked consensus on what the role entailed and, consequently, the skills required for the role, they couldn't tell me where I’d rank in the company. I learned, perhaps just by chance, the position had been open for many months. I did not receive an offer, unsurprisingly. (But I had learned this after starting my new job at Amazon.) A few comments: - Wayfair has attempted to redefine 'General Manager' to no longer include P&L responsibility; I'd file this practice under title inflation. I don't think many ex consultants will take the bait. - Generally, a front-line manager should not be significantly younger than the candidate. There's nothing inherently wrong with this situation, but the interview process rarely yields an offer when this prospect enters the realm of possibility. Most managers will categorize the candidate as overqualified. And on the candidate side, this situation presents doubts about the company's talent management and staff quality. It's nice to see when a manager might meet the hiring requirements for their own subordinates. - Salary is low but equity is unusually high. Vesting schedule is reasonable. That said, Wayfair lacks profitability (with margin falling), and investors have become increasingly impatient; you'll be assuming a lot of income risk and the trajectory of cash-based compensation is unclear (the details around career progress and promotion, also, are unclear). I'd anticipate seeing some light trimming of staff in the future if operational improvements don't soon enhance margin and profitability. Benefits package is mainly oriented for the younger cohort for whom 'free beer' is a selling point; not much in there for families. - Employee reviews are a helpful piece of information in examining what's going on at Wayfair. I was disturbed to see so many issues presented by engineers, and disappointed to see HR reply to almost all engineers' reviews but not many from other discontent staff. This communicates a certain message about the leadership’s priorities and decision-making, whether intended or not.

      Interview questions [1]

      Question 1

      Are you flexible on compensation?
      1 Answer
      5

      Other General Manager Interview Reviews for Wayfair

      General Manager Interview

      Sep 15, 2017
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Wayfair (Boston, MA) in Mar 2017

      Interview

      It was a long process with large gaps of time between steps. -Call with HR -Call with VP -Case study interview via Skype with a business leader from a different division Conflicting and vague feedback

      Interview questions [1]

      Question 1

      What are some of the tactics you would use to assess and repair an existing category of business?
      Answer question
      2