I applied online. The process took 5 days. I interviewed at Wells Fargo (Charleston, SC) in Jan 2012
Interview
I went to a hiring center in the next town over. There were 4 others waiting in the Soda Machine room eagerly awaiting an interview. I was called first and met for a one to one interview when I had been told there would be at least a few people there. The interviewer said the bank was growing in our area and was looking for motivated people to move through the system. I was told I did well, and my "stuff was sent up". I thought for sure I got the job. I was later notified that there were others whose qualifications more closely matched the job requirements, and to continue to apply. Needless to say, I reapplied a number of times and was given the same form response after the job opening period.
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it