Mortgage Loan Officer applicants have rated the interview process at Wells Fargo with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Mortgage Loan Officer roles take an average of 22 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Mortgage Loan Officer according to 21 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 21%
Background check: 17%
Personality test: 13%
Skills test: 10%
Group panel interview: 8%
Drug test: 6%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 weeks. I interviewed at Wells Fargo (Philadelphia, PA) in Jul 2023
Interview
Was contacted for an initial screening. After initial, I was scheduled for three person panel interview. I did not care for the panel interview. While they were all friendly, the interview was the typical "tell me about a time" vague questions. I do not care for this style interview and it showed. I would not apply there again based solely on this style interview. I do not find it to be reflective of a person's career.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry consumer.
I applied online. The process took 3 days. I interviewed at Wells Fargo (Irving, TX) in Oct 2025
Interview
Behavioral Interview
"What would you do if you were met with X scenario?"
"Explain a time when ..."
Well conducted. The interview was a panel - 2 individuals. Just really explaining your experiences as to how you were to handle - and or - fix a scenario that could relate to their workplace.
Interview questions [1]
Question 1
Explain a time when you made a mistake at work - What did you do to fix the issue that came to be?
I applied online. The process took 1 week. I interviewed at Wells Fargo (Atlanta, GA) in Sep 2024
Interview
Behavioral Questions. Not very difficult. More customer centric based questions. Interview is fairly short but questions are seeking details so be prepared with responses. Based on some of the responses on this site, there will be duplication so prepare questions with some listed in this site.
Interview questions [1]
Question 1
Basic customer service centric behavioral questions
First interview was phone interview. Nasic questions were asked about your experience
and some on resume. The second interview was panel interview with 3 people. Each person asked 2 questions.
Interview questions [1]
Question 1
Describe a time you had to collaborate with another person.