I applied through an employee referral. The process took 2 months. I interviewed at Wells Fargo (Ocean, NJ) in Feb 2016
Interview
The process was much more intense than I anticipated. There were 2 interviewers present but the teller manager took the lead in asking questions. Most of the questions were the usual scripted questions and really didn't delve into the skills category. Most were behavioral questions and I simply did not prepare well enough for the interview.
Interview questions [1]
Question 1
The last question was "What is your greatest weakness?"
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it