easy. basic customer service questions. They want to know if you can handle difficult customers. Prepare yourself to talk about personal experiences. Make sure to dress business casual and to be confident
Interview questions [1]
Question 1
Why do you want to work here
Tell me about a time you handled a difficult customer
First step is phone screening. They will ask some basic questions like tell me about yourself, how you provide technical support to a customer, what other languages can you speak, and other behavioral questions.
Interview questions [1]
Question 1
Tell me about yourself, your experience handling cash
I applied through other source. I interviewed at Wells Fargo
Interview
I applied online and got called two weeks later. It was a simple questionnaire, and then they called me a week later to set up an in-person or virtual interview.
Interview questions [1]
Question 1
Describe a situation where you had a simple transaction turn into a more complex one with a customer on the spot
First is an email to schedule a phone call interview with HR. Will get a phone call for second interview. The second one is in person interview in the location.