Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      West Monroe

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: West Monroe reviews | West Monroe jobs | West Monroe salaries | West Monroe benefits | West Monroe conversations
      West Monroe interviewsWest Monroe Customer Experience Consultant interviewsWest Monroe interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Experience Consultant Interview

      Nov 30, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at West Monroe

      Interview

      The interview process was fairly straightforward and was comprised of multiple parts. There was an initial screening, a case interview, and value interview. There was also an informal lunch, happy hour, and presentations during the interview process as well.

      Interview questions [1]

      Question 1

      How do you stay up to date on industry topics?
      Answer question
      1

      Other Customer Experience Consultant Interview Reviews for West Monroe

      Customer Experience Consultant Interview

      May 18, 2020
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at West Monroe (New York, NY) in Jan 2020

      Interview

      The interview process consisted of three rounds -- two phone interviews and one on-site. The first phone interview was with a recruiter, mainly going over soft skills and gauging "fit" for the role. The second round was a bit more technical, since this was for a technical consulting position. The on-site consisted of multiple rounds, testing problem-solving skills as well as company fit.

      Interview questions [1]

      Question 1

      Interest in consulting?
      Answer question

      Customer Experience Consultant Interview

      Jul 13, 2017
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through college or university. I interviewed at West Monroe (San Francisco, CA) in Apr 2017

      Interview

      I flew to San Francisco at my own expense for a consultant-level interview at an MBA recruiting event. I had a 30-minute in-person interview with an engagement manager at the event. Questions were behavioral, and I thought the interview went well. The communication after the interview, however, was poor. Despite following up with my interviewer, and emailing the recruiting team twice in the next three weeks, I never received any response. I think this was because my original recruiter left the company. Still, I was not impressed that the firm sent no response, either positive or negative, after the interview.

      Interview questions [1]

      Question 1

      Walk me through your resume
      Answer question