I recently went through the interview process for a Customer Experience role and honestly it was a great experience. It was structured and detailed, but also very clear at every stage. I always knew what to expect next. Everyone I spoke with was professional, calm and really knew what they were doing. The conversations felt real and thoughtful, not just standard interview questions. I genuinely felt that the team cares about who they hire. Big thanks to Hannah for all the support and communication throughout the process, and thank you to everyone I spoke with along the way. I’m really glad I’ll be joining the team and I’m super motivated to get started.

The hiring process: Application > Intro Call > Technical Video Interview (x3) > Reference Check > Offer. Total time: ~2 weeks from intro call to receiving an offer. I was impressed on how organized and how fast the entire hiring team moved through the different steps/stages. The process was very clear and efficient. The whole team was very supportive, and they answered all my questions related to the role. I've never had such a nice experience with a recruiter as this one! I was given plenty of feedback through every step of the process. Thank you! I am extremely excited to be a Whatnaut!