I applied online. The process took 3 weeks. I interviewed at Wrike (San Jose, CA) in Apr 2019
Interview
Interview process was very smooth. The recruiter was available to me whenever I had questions, and was timely with responding and moving forward with interview process. The onsite process was also very smooth. I met with a couple members from the team, my future manager, and the VP of the department I was applying for. All were very easy to talk to and open about their experience and role at Wrike. I felt like I could get a really good idea of what I'd be doing just through conversations with them. Through the process, I felt that they were willing to answer all my questions, and I really appreciated that.
Interview questions [1]
Question 1
I was asked about different scenarios I've had with customers and how I handled those, both good and bad scenarios.
First round HR approx 20 mins
Hiring Manager Interview 30 mins situational questions
Homework case study which then you need to present in 45 mins to 3 people, additional questions in that round
Final interview with Department lead
Interview questions [1]
Question 1
How to deliver value to customers? How to run success plans
Was invited for an interview, however the recruiter wasn’t interested in an interview whatsoever. Finished in 5 minutes although it was stated it should take about 30-45 mins. They didn’t even turn their camera on.
Interview questions [1]
Question 1
Tell me about yourself and what is customer success to you
All I got to do was schedule a recruiter call, but the recruiter never showed up and did not answer my email when I followed up. The recruiter last minute rescheduled the timeframe, I confirmed the new time frame and then was a no show. It would be one thing if they apologized and answered my email, but nothing at all. This company seems to be doing bad fiscally, so I think I think it was net positive for me.
Interview questions [1]
Question 1
What time can you meet?
Can you reschedule your interview last minute?