Wrike Manager, Customer Success interview questions

The interview process was very straight forward and well organized! First you receive a link to complete an assessment and personality quiz to ensure you are a good fit for the role and culture in the company. After about 4 days or so, I received a request for a phone interview with the recruiter. The phone interview with the recruiter is standard, if they think you are a good fit for the role, they will send you to have a phone interview with a manager, I met the with the Head of Customer Success. If you pass this, you will continue onto the in-person or virtual interview (COVID-19). I did the virtual given the pandemic. I met with 4 people, one Senior CSM, My Manager (I wasn't aware this was my manager at the time), the VP of Success and the other Head of Customer Success. Interviews were conversational, and very much prove your skills are a good fit without selling yourself. They dive deep into your experience to understand the root of your skill set. Be honest, transparent and upfront. This is all to make sure you are a fit for the role!

Unprofessional and rude taken to a new level! After initial phone screens they wanted me to fly to San Jose to interview. I declined because I had another offer that would expire during this time. They contacted me yet AGAIN and said could we do a 3 or 4 hour zoom video and they'd give me a decision the same week. I accepted since that allowed me to keep the other offer pending. During the zoom process the first person was the VP. The first thing he told me is that he didn't see my resume or LinkedIn profile because he prefers to "not know" about the person's background before he meets them. However, someone should probably clue him in to the fact that I could tell he actually looked at my LinkedIn profile two times in the previous two days. Off the bat I know he's playing games. He was a bit pompous and wanted me to know that he was also a college professor. Next was hiring manager who was friendly and professional. No issues. Next was another manager who seemed agitated and gruff. First question from her was illegal, as she asked where I was "from" originally. (Duke MBA no less) The last person was about 15 minutes late to the zoom video because he was traveling. However, he took the call from an airport bar where he was slamming a HUGE beer DURING the interview. It was so incredibly noisy that we could hardly hear each other. but very telling that he was OK with being late to an interview so that he could get his beer and wings in place before taking the call. What a complete jerk. Last, the recruiter NEVER called back or sent a note to say they were going a different direction. Seriously, you ask me to jump through hoops and not accept an offer in hand so that you can interview AND promise to follow up but then never do? If they didn't want to hire me that's fine but they owed me the courtesy of letting me know so that I could take the other offer. 4 of the 5 people I dealt with were unprofessional, jerks, and played games. The 2 with the highest level of education were the ones asking illegal questions and too silly to know understand that I can see you looked at my LinkedIn profile. They never followed up as promised to let me know to accept the other offer and they were slugging beers during the interview. Pompous Jerks.