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      Support Agent Interview

      Aug 22, 2016
      Anonymous employee
      San Francisco, CA

      Other Support Agent Interview Reviews for X

      Support Agent Interview

      Jan 9, 2015
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at X (San Francisco, CA)

      Interview

      It was two rounds. Met with 4 people the first visit. Same with second follow-up visit. Each interviewer focused on slightly different areas. Panel was composed of support agents, project managers, two managers, and one high level executive. Each interview took roughly 30 minutes or so.

      Interview questions [1]

      Question 1

      Wanted to hear about relevant experience with support operations, etc.
      Answer question

      Application

      The process took 2 weeks. I interviewed at X

      Interview

      I applied online and was contacted through a recruiter a week later. I skipped the phone screening with HR and was set up with a call with a hiring manager two days after. After the hiring manager call, I was invited to do a video interview with four people. Easy questions, nothing hard. Recruiter was always in contact.

      Interview questions [1]

      Question 1

      How would you prioritize your work? What is your daily tasks?
      Answer question