XPO Customer Service Representative (CSR) interview questions
Updated Jun 4, 2025Difficulty
Easy
Experience
Mostly positive
How others got an interview
- 14%Employee ReferralEmployee Referral
- 7%RecruiterRecruiter
- 7%Staffing AgencyStaffing Agency
- 3%In PersonIn Person
Interview search
37 interviews
XPO interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at XPO with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 9 days to get hired, when considering 36 user submitted interviews for this role. To compare, the hiring process at XPO overall takes an average of 22 days.
- Common stages of the interview process at XPO as a Customer Service Representative (CSR) according to 36 Glassdoor interviews include:
One on one interview: 17%
Group panel interview: 16%
Phone interview: 15%
Background check: 15%
Drug test: 12%
Skills test: 11%
Personality test: 5%
IQ intelligence test: 4%
Presentation: 4%
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