Xactware Solutions interview questions

Interview was typical for a help desk position. ~How have you dealt with difficult customers in the past.. ~How did you resolve a difficult problem.

Pretty standard process. Submitted application and resume and was called for a quick phone interview after which I was called in for a personal interview. Questions were what you would expect in a sales type interview. What are your goals, what type of environment do you thrive in, what is your sales process, etc. They want to make sure you can handle a high volume of calls.