Xerox Customer Service Engineer interview questions
based on 3 ratings - Updated Aug 1, 2022
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
50%
In Person
In Person
50%
Staffing Agency
Staffing Agency
Interview search
3 interviews
Xerox interviews FAQs
Customer Service Engineer applicants have rated the interview process at Xerox with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Engineer roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
Common stages of the interview process at Xerox as a Customer Service Engineer according to 3 Glassdoor interviews include:
One on one interview: 40%
Personality test: 20%
Skills test: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
Laid back. Staffing agency made the preliminary arrangements and gave all the contact information needed. Provided a quick background of myself. There is a preliminary online quiz to determine mechanical aptitude.
I applied in-person. The process took 1 day. I interviewed at Xerox (Tarrytown, NY)
Interview
Started with an introduction to the company, technical knowledge tests, situational tests, a personality test. Situation and personality tests were done one on one. Don't rememeber much as it was 27 years ago.
Interview questions [1]
Question 1
Situational and technical related mostly. Situational being if this happened, how would you handle it?
I applied through a staffing agency. The process took 2 days. I interviewed at Xerox (Buffalo, NY) in May 2011
Interview
Met with management and discussed my education and experience, qualifications and previous job history. Talked about what the job entailed and how I would be a good fit. (Average, routine interview questions)