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      Xerox

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      Customer Care Associate Interview

      Apr 20, 2017
      Anonymous employee
      Raleigh, NC

      Other Customer Care Associate Interview Reviews for Xerox

      Customer Care Associate Interview

      Apr 11, 2016
      Anonymous Interview Candidate
      Bethesda, OH
      No offer
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. I interviewed at Xerox (Raleigh, NC) in Dec 2015

      Interview

      Long wait time, take you in a room with computers to finish application process, then wait again to be interviewed, then another room with computers to finish paper work after you are hired.

      Interview questions [1]

      Question 1

      How would you solve a problematic situation?
      Answer question
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Xerox (Bethesda, OH) in Oct 2015

      Interview

      It was good, atmosphere was comfortable, until the manager stepped out of the interview to take a call and never came back until it was over. The interview was don't by the supervisor.

      Interview questions [1]

      Question 1

      What would you say is your biggest weakness? Tell us a little about yourself?
      Answer question

      Customer Care Associate Interview

      Sep 15, 2015
      Anonymous Interview Candidate
      Charlotte, NC
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Xerox (Charlotte, NC) in Jul 2015

      Interview

      Horrible experience!! When you have a HR person ask you if you are sure you want to work here, that should be a red flag to run. The HR employees were unprofessional and as stated in another review, they truly hire anyone. With a name like Xerox, it was truly misleading. They are entering the call center market and bid for contracts with third parties. If you are someone who has a degree and is a professional, you may have better luck at Walmart.

      Interview questions [1]

      Question 1

      Basic questions and nothing that stands out.
      Answer question