The interview process for a position at Yelp consists of three rounds, each with its own unique format and set of questions.
In the first round, you'll engage in a 30-minute call with a recruiter who will outline the job's responsibilities and inquire about your sales experience. They'll also probe your knowledge of Yelp and your reasons for wanting to join the company. Typical questions include whether you're currently employed and your reasons for leaving your previous job. You'll also be asked about your willingness to make 80 or more cold calls per day and how you handle rejection.
The second round is a 45-minute video interview conducted via Google Meet. It follows a similar structure to the first round but includes role-playing exercises. Before the role-play, you'll listen to two recordings and provide feedback on the salesperson's performance. Then, you'll engage in a role-play scenario where you call a pizza shop not currently advertising on Yelp and attempt to persuade the owner to invest in Yelp ads. The goal is to get the owner to visit Yelp.com. During the role-play, you're expected to ask at least three open-ended questions to gather information about the business owner's advertising practices, challenges, and goals. Based on the gathered information, you'll then propose how Yelp can help address the owner's needs.
The third round is contingent on your performance in the role-play. If you're successful, you'll receive an email inviting you to schedule a call. This call is more of a congratulatory conversation acknowledging your selection for further consideration rather than an additional interview.
Overall, the Yelp interview process is comprehensive, incorporating both traditional questioning and practical exercises to assess your sales skills and fit for the role.