Yelp Customer Service Representative (CSR) interview questions
Updated May 25, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 10%Employee ReferralEmployee Referral
- 6%RecruiterRecruiter
- 3%Campus RecruitingCampus Recruiting
Interview search
99 interviews
Yelp interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Yelp with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 55.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 15 days to get hired, when considering 98 user submitted interviews for this role. To compare, the hiring process at Yelp overall takes an average of 18 days.
- Common stages of the interview process at Yelp as a Customer Service Representative (CSR) according to 98 Glassdoor interviews include:
Phone interview: 41%
One on one interview: 20%
Background check: 12%
Skills test: 8%
Group panel interview: 8%
Personality test: 3%
Presentation: 3%
Other: 2%
Drug test: 2%
IQ intelligence test: 1%
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