ZF Group Customer Service Representative (CSR) interview questions
based on 3 ratings - Updated Apr 11, 2024
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
ZF Group interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at ZF Group with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at ZF Group (Blacktown) in Nov 2020
Interview
Initial contact with the recruiter. Followed by an interview with HR and sales director. Followed by second interview with the Sales Director, managing director. Final interview with Managing director and REgional Sales director.
Interview questions [1]
Question 1
How many years of experience in managing clients?
Experience in putting together a sales plan and forecasts short term and long term
Very good company with great benefits. I enjoyed every single minute of my time with the company. Just be careful of a supervisor named Cheryl Rogers, she is very sneaky. Do not trust her to help you keep your job. ALWAYS be on your game.
I applied online. The process took 6 weeks. I interviewed at ZF Group
Interview
General presentation of the profile, problem solving example (not particularly complicated, just to see reasoning schemes), HR standard questions. Employees were friendly and interview was not particularly difficult.
Differently from average standards in country, no contribution to travel expenses was offered.
Interview questions [1]
Question 1
How would you go into discussion with a buyer if you have to convince him to accept additional unexpected costs after an offer has been submitted?