Zillow Client Service Representative interview questions
based on 1 rating - Updated Feb 3, 2017
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
Zillow interviews FAQs
Client Service Representative applicants have rated the interview process at Zillow with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 55.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Zillow overall takes an average of 21 days.
Common stages of the interview process at Zillow as a Client Service Representative according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Zillow (Denver, CO) in Dec 2015
Interview
I was contacted by a recruiter for a phone interview during December 2015. I had a very positive and pleasant conversation. Although I ultimately did not continue with the process, which would have been a 1:1 meeting with a recruiting coordinator, due to the hours of the position not fitting my schedule, I left feeling extremely positive about the experience. I applied for a different position recently in February 2017. Although the position was already filled by the time I had applied, the recruiter still let me know that. This recruiter is a breath of fresh air compared to other recruiters out there at larger companies. I would like to give a shout out to this recruiter, Alex Modisette. She has been extremely professional and has given me such a positive image of the company! Her follow-through is really unique and she has a warm communication style. Overview of the position information was provided over the phone, along with salary and benefits ($35,360, bonus potential bringing it to the 40-41k range, available to work 5 out of 7 days/week with flexibility to work 40 hours between 6am-9pm on a rotating basis, with the schedule changing each month, training for the first week M-F in a classroom setting, 3 weeks PTO, $75 for gym membership and commuter benefits, growth opportunities).
Interview questions [1]
Question 1
Discussion about customer service experience and why do you want to work here. It was more of a conversation than rapid fire questioning.