Zillow Customer Service Representative interview questions
Updated Jun 23, 2025Difficulty
Average
Experience
Very positive
How others got an interview
- 29%Employee ReferralEmployee Referral
- 12%RecruiterRecruiter
- 6%OtherOther
- 6%Staffing AgencyStaffing Agency
Interview search
19 interviews
Zillow interviews FAQs
- Customer Service Representative applicants have rated the interview process at Zillow with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 55.4% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Zillow overall takes an average of 21 days.
- Common stages of the interview process at Zillow as a Customer Service Representative according to 19 Glassdoor interviews include:
Phone interview: 38%
One on one interview: 28%
Group panel interview: 15%
Background check: 8%
Drug test: 8%
Skills test: 3%
Presentation: 3%
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