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      ZoomInfo

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      Customer Solutions Analyst Interview

      Nov 17, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience

      Other Customer Solutions Analyst Interview Reviews for ZoomInfo

      Customer Solutions Analyst Interview

      Jan 15, 2021
      Anonymous employee
      Boston, MA
      Accepted offer
      Average interview

      Application

      I applied online. I interviewed at ZoomInfo in Sep 2020

      Interview

      Great, the entire interview process was excellent. I did a phone screen with the internal recruiter, then interviewed with the direct manager and VP of the solutions team. I tried to schedule my interviews ASAP being that some opportunities had passed on me before over weekends and if I scheduled interviews more than three days later (regardless of my availability). I had what I thought were excellent interviews all the way through. Thorough about questions based on my conversations with those at the company, and everyone I spoke to was friendly and receptive to my questions and follow-up emails. After I had my final interview I never heard from anyone ever again. I had emailed each person I spoke to and came up with nothing. Great interview process, frustrating result.

      Interview questions [1]

      Question 1

      What makes you a good fit for this position?
      Answer question
      avatar
      ZoomInfo response
      5y
      Thank you very much for this feedback. We’re happy to hear that your interview process was thorough and pleasant. However, we do apologize that you did not receive a phone call alerting you to the outcome of the recruitment process. It is our standard practice to call all applicants that are interviewed before closing the job. We would like to speak with you further about this experience so that we can improve our processes. Please reach out to us at HRfeedback@zoominfo.com.
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at ZoomInfo (Boston, MA) in Dec 2020

      Interview

      I had a phone interview with the recruiter about 30 minutes- from there we scheduled a interview with my manager from there I schedule a meeting with the two team leads that will oversee the analyst position

      Interview questions [1]

      Question 1

      What is more important the customer experience or knowing the answer right away?
      1 Answer