One of the best interview experiences I have had. Everyone was extremely responsive and super helpful. The process was quick and efficient. I felt comfortable and supported in asking various questions to the hiring manager and the onboarding team.

There was a recruiter who reached out to me about a role on the marketing team. I expressed interest. Then, she fell off the face of the earth for weeks when she's the one who reached out to me. Then she apologizes and says there have been some shifts in direction and has me work with another male recruiter. After he schedules an interview with the hiring manager, I meet with her via Zoom and she is mostly just rapid firing questions at me. I didn't feel that I had enough time to ask my questions and didn't think she took the time to get to know me, though overall I thought I did well. I was asked to then meet with a second person on the marketing team. That interview (I thought) went well, too. Another two weeks go by and the recruiter and I are playing phone tag, but only because I followed up with him repeatedly. I requested for him to send me an update via email but he insists we speak on the phone, only to tell me they are not moving forward. He doesn't tell me why, just says it wasn't the right fit and didn't get specific feedback from the hiring manager. He says he will provide feedback shortly, but of course I haven't heard anything since. Such a disappointing experience from start to finish. It was a huge red flag, but I was hopeful things would turn around. I would honestly stay away from this company. Don't waste your time. They're disorganized, don't provide feedback, and don't communicate directly or promptly.

The initial phone screen was with the recruiter followed by two video conference interviews with a director level marketer and potential manager (VP). Both the interviewers appeared friendly, conversational, and asked engaging questions. But I never heard back after the last interview with the hiring manager. I feel a bit disrespected after going somewhat far in the process only to be ghosted. This level of unprofessional reflects poorly on Zuora's culture.