There was some reading I had to do that stated a certian type of claim was not covered. Then when the customer called she asked if that type of claim was covered.
Adjuster Interview Questions
6,084 adjuster interview questions shared by candidates
How would you deal with an angry customer
During the Role Play, every document ( as well as personal notes you made) are taken and graded somehow in order to determine if you passed or not. Safe to say, I was not expecting a physical graded aspect.
The customer said he wants a brand new factory made part...you have to use a used part. How to sell used part to customer.
Normal STAR interview questions about customer service.
Worst was the senario. There is no real way to prepare yourself.
Why Geico and not another insurance company?
where do you live and can you work holidays
The interview questions were fine, not difficult. Did I ever have to solve a problem with an angry coworker.
How did you handle an irate customer?
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