Tell me about a time where you had to persuade an angry customer to accept your recommendation.
Auto Interview Questions
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How would you define policy and procedure? Are they the same?
How long have you been in automobile repair?
What is the hardest part of your current job?
Tell me about a time you had to calm an irate customer
What experience I had relevant to job position.
How did you survey customer satisfaction?
Was really interested in my previous experience so he asked a lot of questions about that.
Describe a time you had to make a difficult decision
Describe a time you went above and beyond for the customer
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