If I knew anything about AAA?
Auto Interview Questions
1,892 auto interview questions shared by candidates
Tell me about a time when you had a difficult situation?
With your background why did you choose auto claims adjusting?
How long have I worked for Honda. My training. Could I pass a drug test.
Do you tinker with cars on your off time?
What are your negotiating skills?
Would St. Louis Bread Co. hire you again?
The most difficult is the role play scenario. It lasts about an hour and is set up as if you are actually on the job. The scenario tests how well you respond to several tasks to handle (paperwork) while customers are calling and people are walking in and out. It also tests how well you respond to upset customers and negotiating on prices with repair facilities.
The strangest question was one about the job taking you into dangerous places and what would you do. Why do you want to work here?
Vague questions are the worst for me, such as, "Describe a time when you went above and beyond." Which was one question. One was a time management question. " You have 15 minutes to get to an appointment at 2, you also have to return an email by 2. In addition to this you have 3 phone calls to return by the end of the day and some emails to return by the end of the day. Which tasks do you do first?" Another question was, " You give a claimant and estimate stating that their car will take 9 hours and x amount of dollars to repair, the mechanic you are using accuses you of trying to cheat the customer, what do you do?"
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