What Attracted you to the role at TSB? What can you bring to the role? What personal challenges have you faced and how did you overcome them? What does outstanding customer service mean to you? What challenges do you think you will face in this role? Name a time when you've offered exceptional customer service.
Why did you pick TSB?
Descirbe a situation where you have gone out of your way to help someone?
if I had experience. How long was I in this field. The job descriptions, The overall expectations of what would be needed to fulfill this companies needs. There weren't too many questions, basically about where I had worked previously, what my strengths were.
What were my goals in life.
Talk about a time you did something for a customer that wasn't right
What questions?
Tell me about a time where you to interact with an angry client. How did you respond? What could you have done differently?
Why do you feel that you would be the right candidate for this position among the other candidates?
What is your selling style
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