They asked about how I would be when talking to possible customers and how I would handle a “no”.
Call Center Agent Interviews
Call Center Agent Interview Questions
"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."
2,345 call center agent interview questions shared by candidates
How to receive calls from a customer
What Motivates me to do a good job
When is it okay to be late?
Relevant experience to Call Center environment; experience with reporting to police, working and communicating with law enforcement and related agencies; availability for various shifts, when needed.
Can you read well without messing up?
How to handle rude customers
Do you think you can manage between work and studies
Work experiences
introduce your self and what do you know about the customer service same questions and stupid
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