I was asked about how i heard about the job and the company
Call Center Agents Interview Questions
2,345 call center agents interview questions shared by candidates
What is the most interesting thing about you
Since the call centre, Zipcar campaign specifically has prolonged hours of working, how are you going to balance it with your social life and are you going to be able to have some balance there?
Upon finding out my qualifications and experience the interviewer ask why did I not look for job that goes well with my qualification and another question I was asked if should they take me would I drop CCI just because I found something better?
They gave me a scenario of a difficult customer who demands a discount to test my problem solving skills and my thinking process.
What’s one thing you think you can improve on?
How often is it acceptable to miss work?
Sell me a cup of coffee. (In person interview)
Describe a time where you have had to use your multi-tasking skills. (In person interview)
Explain what you think the daily tasks of this position would be. (Phone interview)
Viewing 181 - 190 interview questions