These are samples: *Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way. *Describe a time when you were faced with a stressful situation that demonstrated your coping skills. • Give me a specific example of a time when you used good judgment and logic in solving a problem. • Give me an example of a time when you set a goal and were able to meet or achieve it.
What new technologies have you had to learn and how did you go about learning them?
Why do you want to work for T-Mobile???
Why RBC ?
Tell me 3 things that decribe you best.
Personality quiz, did I feel I had good phone etiquette, how well did I handle irate customers, how did I handle irate customers?
The me a time you went out of your way for your customer.
Interviewer - Would you be willing to post a P100,000 performance bond to be hired ? Applicant - What are the terms and conditions of that performance bond in the first place, before i agree to it?
Are you able to multitask while on the phone with customers?
If I had call center experience.
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