Phone Call. Questions about the experience in handling customers. What have outstanding customer services done for the customers? What were the things you done wrong? When was the last time you have called customers? When was the last time help customers to handle theirs on the phone?
How do you see your self after 1 year.
One thing they asked me was, what issues/problems have you had before in the past and how did you resolve it or found a solution.
describe your previous experience
How do you handle stress
Tell me about yourself. I want no fumbling.
How would you handle negative/difficult customers.
How to handle a situation?
Tell me about your self Why you want to do a job in this field What salary you are expecting Are you fluent in English
What does customer service mean to you?
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