"if someone is being rude to you, what do you do?"
Call Center Rep Interview Questions
3,443 call center rep interview questions shared by candidates
What is your education/experience ?
The questions were pretty straight forward. One of the questions was what is a goal that you have set for yourself that may have been difficult, but that you accomplished. How did you accomplish it?
What was the most difficult customer or situation you have been in and how did you handle it.
How do you handle stressful situations?
What can you bring to this company?
They consistently inquired on how to handle a customer that is unhappy agitated an unpleasant
Have you ever made a mistake (in work or personal life) and how did you rectify it? How did you feel when you made the mistake?
Mainly concerning customer service and technolgy
They asked about my previous job experience
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