How I manage a difficult situation.
Call Centre Rep Interview Questions
95 call centre rep interview questions shared by candidates
What are you looking for in a work environment?
Whats your dream job?
How would you deal with a difficult customer over the phone
Experience in a similar role
No interview questions really unfortrunately
Can you tell me about yourself
how will you adapt to change
Tell us an example of when you dealt with an angry customer and what was the outcome and what you took away from the experience.
Having to roll play a sales situation and how i would upsell.....I dont even remember what i said because i was kinda in shock i had to do it. :D
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