Why do you feel your a good fit for this position? What would you bring to the table if you were hired for this position? They also asked if i was familiar with DRG's and how it works?
Case Management Interview Questions
276 case management interview questions shared by candidates
behavior questions. Tell me about a time that your ethics were challenged?
Situational questions: what would you do if?
How do you handle stress?
What are the differences between pre-existing conditions and existing conditions?
When you are on the phone with a client who is deeply upset and wants to "vent" to you for an extended period of time, what should you do?
What is your experience working with insurances?
Basically if I was okay with working a non-traditional schedule, why I wanted to work in a call center and what I hoped to get out of the role.
Tell me about a time where you handled a difficult customer
They asked about my understanding of the role and demographic I'd be working with.
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