The biggest challenge was sucking up to this branch manager who didn't want a call center interfering with his local operations. I pretty much just flew to his city and had lunch with him and listened to him tell me how awesome he was and how much the rest of the company sucked and that he didn't want me interfering with his operation. I just had to nod and agree. It was pretty creepy.
Understanding of the APAC DC markets, driving factors in procurement
How do you resolve conflict?
tell me about a time when you exceeded customer expectations.
Tell my about a time you have used 5 Whys? Tell me about your career? Tell me about a problem you had to think deeply about? Why do you want to work for Amazon?
Tell me about a time you really dug into data to make a decision.
Use the STAR method to answer obscure generic questions, but don't be too specific, but be specific, but don't use the same situation.
STAR Method Delivery: Situation, Task, Action, Result. They asked about a time where I felt unprepared to complete a task and how I handled that situation.
Tell me about a time you made a process improvement
Tell me about a time you had an underperforming worker and how you corrected them.
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