Center Manager Interview Questions

1,305 center manager interview questions shared by candidates

None were difficult, just be prepared to come up with 4 separate situations for such questions as "discuss a time when you had to handle a difficult situation", discuss a time when you had to fire a non/underperforming employee" etc. They do not want the same answers and they type your responses in and compare them at the end of your interview.
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Virtual Call Center Manager

Interviewed at Amazon

3.5
Aug 2, 2012

None were difficult, just be prepared to come up with 4 separate situations for such questions as "discuss a time when you had to handle a difficult situation", discuss a time when you had to fire a non/underperforming employee" etc. They do not want the same answers and they type your responses in and compare them at the end of your interview.

All of the questions with with the exception of a simple math problem to calculate number of man hours to process a certain number of units, were all about leadership. The questions all took the form of "Tell me about a time..."
Jul 22, 2014

All of the questions with with the exception of a simple math problem to calculate number of man hours to process a certain number of units, were all about leadership. The questions all took the form of "Tell me about a time..."

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