during the pre-test, they repeat some of the questions, I guess to make sure you're answering honestly.
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
They ask many good cop bad cop situation questions but the most difficult is why do you want to work at State Farm.
Describe a situation where you went above and beyond to help someone.
There was a scenario where they handed me a paper to look over that gave a brief explanation of what SSA does. They give you 5 minutes (if you need it) and allow you to take notes, but it's very brief and comprehensive - you shouldn't have to. Then, they'll play the scenario as a prospective applicant and you have to succinctly explain to them the parameters of eligibility.
If someone who is repeatedly turned down for benefits and threaten to commit suicide, what do you do?
How would I help somone who applied for benefits but did not have a birth certificate and she was born outside of the US? or something close to this.
Explain a time when you had to deal with an angry customer
What motivates you. What would your previous manager say your biggest weakness was?
Tell me about a time questions
Role-playing with interviewer about situations involving insurance claims. What is an ethical choice you had to make? When did you go above your job description?
Viewing 201 - 210 interview questions