What was your role in a group project?
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
There were a lot of graphs and customer service questions. A feedback would have been helpful.
Name a time where you had to make a difficult decision.
Very easy questions, but one that got me tongue tied even though I practiced was "Tell me about yourself."
No difficult questions. Situational questions to test your attention to detail and quality/ level of customer service. Also questions on insurance type issues.
Non. All your typical behavioral questions. Just google behavioral questions and have a example for each one
Give an example of a situation where you had an irate customer who's issue you could not solve. How did you deal with it? What was the outcome?
I didn't think any where personally that difficult to ask, most related to my current State Farm Position in an agents office so I kept relating to that experience.
Tell me about a time you encountered a problem an how did you solve this problem,
Why did you choose state farm over other jobs?
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