name a time you had a situation where you and your supervisor didn't agree
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
Name a time that you were under high stress and dealing with high volume at a previous job and describe how you handled it.
Why did you want to be a claims rep?
Name a time when you helped a customer and they were satisfied with the solution, name a time when you helped a customer and they were not satisfied with the solution, why did you leave past jobs
Basic interview question the we're read off a board while someone took notes
Why Claims
Why do you want to work at Geico?
Give an example of a time you successfully dealt with a frustrated customer.
Name a difficult situation at one of your jobs and how did you deal with it? What are some of your weaknesses? (Be careful with this one!) You don't want to say anything too negative about yourself.
Situational/Behavorial interview questions. No way to really prepare because every question is different. Be prepared to speak about your experiences and answering customer service related questions.
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