How did you handle a difficult situation
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
Describe a time when you had to tell someone bad news and there was nothing you could do to fix the situation?
If you are scheduled to be here at 12:00pm then what time are you late?
They asked about my prior experience and most difficult claims handled. They also asked about any licenses held and designations.
Describe a time when you had to deal with a difficult customer. How did you handle the situation? What steps did you take? What was the outcome?
One of the questions I was asked was tell me about a time you had a conflict with a team member.
Teach us something we don’t know
Why do you want to work here at voya and leave your employer
What is the most imoprtant thing to you in selecting a company.
What makes you mad and how do you react?
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