Are you willing to learn? Are you reliable?
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
The first part of the phone interview was as expected. The HRM wanted to know about me and why I chose State Farm. The second part of the interview was difficult. She asked questions that were related to behavior, how I responded in certain situations. I have been out of work for six years, but during this time I attended four years of college. Most of my experiences had to come from the challenges I faced in school. The questions were nothing out of the ordinary but she wanted detail, and specifics. I was corrected a few times because I was generalizing and not giving my exact response, such as what I said to an individual or how my attitude was. I was not prepared for this.
They asked a question about verifying if someone is still married.
Behavior questions
technical questions about MA laws governing claims practices
What is your definition of responsibility?
Time management is a big part of the role, describe how you would start your day and manage your activities?
Describe a time in which you experienced conflict with a co-worker, and how did you overcome it?
Tell me about a time you had to deal with a challenging problem at work
I was asked my career goals.
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