The questions they ask are so random and all star based
Claim Representative Trainee Interview Questions
180 claim representative trainee interview questions shared by candidates
STAR based interview questions
Tell me a time when you had a problem and the answer is not in the company's policy or guideline, how did you go about solving it
Tell us about a time that you had to make a difficult decision at work and what was the outcome?
Describe a time your moral came into play with a work related problem
Tell me about a time you provided excellent customer service? Be specific... Tell me about a time you had a face to face interaction with a customer? Be specific... Do you have any construction type experience? Like helping someone build a deck... What was your greatest accomplishment at your last 2 employers? What did you like most & least about previous 2 employers? Why do you want to work at Travelers? Tell me about your math skills? Tell me about your computer skills? Tell me about a time you worked on a team and what your role was?
tell me about a time you had to multitask/take on extra work on short notice
Tell me about a time you dealt with a difficult customer. What was the situation, how did you handle it, and what was the outcome?
Tell me about a time you have had a difficult customer and what did you do
Can you tell me about a time that you had to give bad news to a customer. How did it go over?
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