Claims Associate Interview Questions

14,829 claims associate interview questions shared by candidates

tell me about a time you had a difficult customer and were able to help them turn it into a positive experience tell me about yourself, your career, and schooling tell me a time when your coworkers were not getting along and how you handled it
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Claims Associate -ILR

Interviewed at State Farm

3.4
Mar 3, 2015

tell me about a time you had a difficult customer and were able to help them turn it into a positive experience tell me about yourself, your career, and schooling tell me a time when your coworkers were not getting along and how you handled it

A question that I wasn't prepared for was "Describe a situation in which a team member did not complete their fair share of the work and how did that work out?" I used the questions from this site to prepare me but may not have remembered to write that one down. They want you to be specific, and to the point. The STAR method will definitely help you here.
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Claims Associate - Express/ILR

Interviewed at State Farm

3.4
Dec 19, 2014

A question that I wasn't prepared for was "Describe a situation in which a team member did not complete their fair share of the work and how did that work out?" I used the questions from this site to prepare me but may not have remembered to write that one down. They want you to be specific, and to the point. The STAR method will definitely help you here.

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