Because a claims representative works with customers and insurance companies, having listening, communication, and other soft skills are essential. Expect interview questions that will ask about your ability to deal with frustrated, confused, or injured customers. Additional questions may regard how you negotiate fair payments and your basic administrative skills.
To provide leads from my friends and family list. Since everyone gets screwed over by their own insurance companies, seems like a good mission to give free training to people and offer free assessments of their homeowner insurance policies and how well they are actually covered in the event of needing to file a claim. The vibes are definitely MLM feeling but I am curious to learn more about how to do this as a side hustle and help people get the most payout from their insurance claims.
Would you like the opportunity to be an advocate for policyholders
Scenario Questions
Tell me about a time when you didn't get along with a coworker and what was the outcome
If you suspect that the caller is lying to you and exploiting the system what do you do about it?
How would i manage in office conflict?
Recount a time you faced a difficult situation in the workplace.
What has been your biggest accomplishment so far?
Tell me a little bit about yourslef?
Tell me about a time you dealt with an angry customer, what were the results.
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