Client Advisor Interview Questions

1,390 client advisor interview questions shared by candidates

1) Someone comes into the branch to open an account how would you handle this situation? Please present in role-play manner. 2) A student has come in and wants a credit card for student. How would you handle this situation and what sort of questions would you ask? 3) Tell us about the different types of credit card RBC has to offer its clients. 4) Someone has come into the branch to deposit a cheque, but you must put a hold on it. How would you handle in situation? Answer in role-play form. 5) How would you have someone who an existing account or credit card to upgrade to another offer available to them?
avatar

Client Advisor

Interviewed at RBC

3.9
Feb 9, 2023

1) Someone comes into the branch to open an account how would you handle this situation? Please present in role-play manner. 2) A student has come in and wants a credit card for student. How would you handle this situation and what sort of questions would you ask? 3) Tell us about the different types of credit card RBC has to offer its clients. 4) Someone has come into the branch to deposit a cheque, but you must put a hold on it. How would you handle in situation? Answer in role-play form. 5) How would you have someone who an existing account or credit card to upgrade to another offer available to them?

1. Tell me about yourself. 2. What do you know about RBC? 3. Why choose RBC? 4. Greatest strength? 5. Biggest weakness? 6. Resume content-related questions. 7. What is your 5-year plan? 8. How would your prev. employer describe you. 8. Behavioural questions on teamwork and client management mostly (upset client and group conflict in my case). 9. Are you flexible on location/hours? 10. Specific question(s) based on the story you tell them. (This is good, it means they are listening to you). 11. Do you have any question(s)?
avatar

Client Advisor

Interviewed at RBC

3.9
Oct 7, 2021

1. Tell me about yourself. 2. What do you know about RBC? 3. Why choose RBC? 4. Greatest strength? 5. Biggest weakness? 6. Resume content-related questions. 7. What is your 5-year plan? 8. How would your prev. employer describe you. 8. Behavioural questions on teamwork and client management mostly (upset client and group conflict in my case). 9. Are you flexible on location/hours? 10. Specific question(s) based on the story you tell them. (This is good, it means they are listening to you). 11. Do you have any question(s)?

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