Strengths and weaknesses
Client Representative Interview Questions
3,433 client representative interview questions shared by candidates
Tell me a time you dealt with a difficult customer.
They wanted me to sell them an ERP system as that is my background - surprised they were really into it.
Questions on your presentation skills
Why should we pick you?
How do you face stressful situations
What are you looking to get out of a company?
Behavioural questions regarding customer service. Up-sell skills are also tested.
I can't really remember the phone interview question but one thing I remember is there was no surprise question. For the in-person interview, there was no surprise question and the interviewers were very kind. They mostly asked about my past customer service experiences such as how I dealt with complaints. Because this is a service (and sales many times) related position, if you have a lot of experience dealing with people and money, you will be able to easily answer most of the questions. Some other questions I remember ... how did you resolve the situation when you have conflict with your colleague... what are you going to do if you can't help the client in front of you... and the very first question was 'tell me little about yourself' .
Tell me about yourself, tell me about your previous experiences, role-play
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