Nothing out of the ordinary. Was not too prepared for the four week classroom training they asked me about, though.
Client Service Associate Interview Questions
31,148 client service associate interview questions shared by candidates
Where do you see yourself in 5 years?
In a fight between Superman and Batman, who would win?
Mock Interview of an inbound call with a problem, and what you would do to resolve or handle it. Expect beginning to end.
Did you enjoy working at your previous jobs?
Asked about credit history because they perform credit checks and if anything negative would shop up.
Role playing on how I would answer the phone; The interviewer pretended to be a customer that was complaining and wanted to know if she could have all the prices of H&R Blocks' services. Without knowing how much they charged myself, I had to make up the services and prices.
The recruiter advised me to take notes during the interview which is something I have never done. It seems it would be a bit distracting, at least for me anyway.
Tell me about a time when you have to manage group.
what do you know about fisher investments?
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